All orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 24 hours for processing time. Orders placed by 12:00 noon MST will be processed the same day and orders placed after 12:00 noon MST will be processed the following business day. We are not responsible for unanticipated delays. We do not ship to P.O. Boxes.
All items are shipped via USPS and the price for shipping will be calculated when checking out. We hope that you are satisfied with your Luba purchase. If you are not, please note the following return policy.
PLEASE NOTE OUR RETURN POLICY
▪ You must make your return within 14 days of the delivery date.
▪ We will not accept merchandise that has been worn, altered, or washed.
▪ Merchandise must have all tags attached including Luba’s L-tag on the right side of the garment.
▪ Final Sale items cannot be returned or exchanged.
▪ Shipping charges are not refundable.
▪ Upon receipt of returned goods, Luba reserves the right to deny a refund if the merchandise does not meet return policy requirements.
REFUND PROCESSING TIME
Returns are processed within 7-10 business days of package receipt and can only be issued to your original method of payment. Your banking institution may require additional days to process your refund.